
State Farm® Insurance Agent Cynthia Michitsch
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mumtaz Adeeb1
August 18, 2025
"She was so patient and polite and answered all my questions and helped me for applying my insurance 👌"
Alissa W
July 23, 2025
"The commercials dont lie: like a good neighbor State Farm is there! I worked with Carol to set up a new home owners insurance and car insurance account. I switched from USAA for better rates and better service. So far have been completely satisfied with the switch!"
"Thank you for this wonderful review, Alissa! We take the good neighbor promise seriously in our office. I'm so happy Carol was able to show you just how much."
Stephen Bradley
July 16, 2025
"Cynthia has been great since we first reached out to consider a new auto insurance provider. She has been helpful and quick to provide feedback on our needs. We have since also switched our home insurance to State Farm because of her knowledge and support. Thank you!"
"You're welcome, Steve! Thank you for this very kind review."
Melanie Gann
July 16, 2025
"Cynthia and her staff are professional and very efficient. They take the time to answer questions and explain policy points so you as a customer can make sound decisions. I have been very happy with their service and highly recommended them."
"Thank you, Melanie. It's been our pleasure supporting you and your family in VA, WV and MD with all of your insurance needs!"
Brian Clem
July 14, 2025
"Fantastic experience. They literally cut my insurance bill in half!"
"Thank you for this review, Brian. We're so pleased that we can save you so much on your auto insurance!"
Joe W
July 1, 2025
"Working with Carol A. Lavery has been an outstanding experience from start to finish. Her professionalism and deep knowledge of State Farm’s offerings made the entire process smooth, informative, and surprisingly pleasant. Carol stands out for her exceptional transparency. She took the time to break down every detail of our policy options, ensuring we fully understood the coverage, costs, and benefits—no fine print surprises, no sales pressure—just honest, straightforward information. State Farm’s rates are already highly competitive, but what truly set this experience apart was Carol’s ability to highlight the real value behind the numbers. Her insights helped us choose coverage that was not only affordable but also tailored to our specific needs. She walked us through multiple scenarios, offering thoughtful policy guidance that reflected a genuine concern for our financial well-being and peace of mind. In an industry where it’s easy to feel overwhelmed or uncertain, Carol’s approach is a breath of fresh air. She’s not just selling insurance—she’s building trust and long-term relationships. If you’re looking for a knowledgeable, transparent, and genuinely helpful agent, Carol A. Lavery is the one to call. Highly recommended."
"Joe, thank you for this wonderful review! Carol is extremely thorough and dedicated to ensuring that everyone understands their insurance policies. Thank you for recognizing her efforts. We are thrilled to have you join our agency and so glad you have enjoyed your experience so far."
Willian Gonzalez
June 17, 2025
"I have almost 3 years as a customer, I’m really grateful for this service! 100% recommended!"
"Thank you, Willian. It's been our pleasure working with you and your insurance needs these last three years! Looking forward to many more years to come!"
saul eduardo Gaitán rosales
June 17, 2025
"Excelente es lo mejor para tus seguros muy contentos de ellos"
"Gracias Saul por seguir con nosotros. Nuestro Traductor de Google nos ha sido de gran ayuda y nos alegra mucho poder seguir apoyandote con tus necesidades de seguro!"
Ayush Singhal
June 10, 2025
"Proactive communication and easy to reach. No complaints"
"Thank you, Ayush! We appreciate your feedback."
Juan Carlos
June 6, 2025
"I truly appreciate the outstanding service Carol Laverty provides. She’s always quick to respond, no matter how big or small the question may be. Whether I need help understanding a quote, making a change to my policy, or just getting an update, she’s consistently reliable and clear in her communication. It gives me peace of mind knowing I have an agent who is not only knowledgeable, but genuinely cares and is always there when I need her. Thank you, Carol, for going above and beyond!"
"Juan, thank you for this wonderful review for Carol. She is very reliable and wants to make certain that everyone understands how insurance works for them. I appreciate your recognition of her efforts and am so pleased you are with us!!"
John Ko
May 31, 2025
"Been with State Farm after they were able to add a rider to be able to insure a school being taught out of our house - more than 6 years ago. Original agent retired and I switched around until I found Cynthia. Awesome service, quick responses. I've had lots of questions on weird edge insurance like service line coverage and how to minimize cost of new drivers and she's always had great, detailed advice. Great help checking car rates on a recent new car addition. State Farm is a great insurer, paid to replace my roof during storm damage and Cynthia is a great agent."
"John, we are very pleased that you landed with us! Thank you for your kind words. Looking forward to supporting you with your insurance needs for many years to come!"
david jones
May 30, 2025
"Miss Kelly, thanks for being patient with all my questions l."
"Thank you for this 5 star review, David!"
Dean Restivo
May 23, 2025
"This agency is great! Whether I needed them by phone or in person, they have always been willing, able and available to meet with me and to provide insurance that met my needs and those of people I care for. Very competitive and excellent communicators. It is an unexpected joy to be treated like a person, not an account."
"It's been a joy getting to know you Dean! Thank you for this very kind review. "
buvio
May 11, 2025
"Highly recommend Cynthia and Carol! They are caring insurance agents who are always in contact and frequently check in. Excellent service!"
"Thank you for this wonderful 5 star review!"
M K
April 25, 2025
"Cynthia Michitsch is our State Farm agent for auto and home insurance. Our overall experience has been exceptionally great, and we owe it all to Cynthia. I highly recommend her for anyone looking for auto or home insurance!"
"Thank you, Mary and Bob. I appreciate your kind words and am so glad we've been able to support you with your home and auto insurance!"
Mary Pat Egan
April 24, 2025
"Cynthia has always been very professional and accommodating in all our business transactions. Mary Pat Egan"
"Thank you for this five star review, Mary. We appreciate your trust in us!"
tun min
April 9, 2025
"Cynthia is amazing professional State Farm Agent. She handles my concerns, questions and my benefits even though I didn’t know. Especially people don’t like to read policy documents when you receive, I assure and promise that please call her, you will get all your questions and some benefits that you won’t know. You won’t regret."
"Thank you for this five star review, Tun. It's been our pleasure having you with our agency. We are always happy to answer any questions! "
joseph C
March 30, 2025
"We have been working with Cynthia Michitsch for our insurance needs for a few years now and couldn’t be more satisfied with the experience. Cynthia is extremely knowledgeable, professional, and takes the time to explain everything in detail, ensuring we understand all our options. She is patient, very responsive, and goes above and beyond to make sure we get the best coverage for our needs. We highly recommend Cynthia for anyone looking for reliable and trustworthy insurance services!"
"Thank you, Joe. It's been wonderful getting to know you and your family, and help support you all with your insurance needs!"
Kaleigh Mess
March 27, 2025
"Kelly has been amazing helping me as I navigate being on my own car insurance for the first time. 100% recommend her expertise. 😊"
"Thank you for this wonderful review, Kaleigh. So happy Kelly has been able to support you with your new car insurance!"
A Pa
March 27, 2025
"This is a freely offered comment, altho Cynthia did ask me if I would give a review, and maybe she knows I am very talkative, but briefly: Everyone I have dealt with at this State Farm office has been excellent, including and especially, Cynthia. They have taken the worry out of having car insurance and probably other ins., but all I have is car. Also, Cynthia has handled every question, and every special request I have made (with charm and grace and with a straightforward attitude) over the several years I have been with her. And her honest and trustworthy approach is probably why I'm still with her. Thank you, Cynthia."
"You are very welcome! Thank you for sticking with us and State Farm. We've enjoyed getting to know you and are happy to support you with your car insurance whether in VA or WV."
Dylan Stern
March 26, 2025
"Cynthia is not only extremely knowledgeable about insurance, she cares about getting the right coverage to each individual that fits their current needs and willing to help as they evolve over time. Always fast to communicate, and very helpful. Thank you Cynthia!"
"You're welcome, Dylan! Thank you for your kind words. It has been my pleasure working with you these last couple of years. Looking forward to many more years to come! "
J Star
March 19, 2025
"Excellent service and all around great person."
"Thank you for this wonderful 5 star review!"
Parvin Nikoukar
February 25, 2025
"Very caring person"
"Thank you for this kind, five star review Parvin!"
Georgette
February 24, 2025
"Quick, responsive, and very knowledgeable. From the very beginning Cynthia has been honest and got me the best rate vs. the previous company that I was with for about 3 years."
"Thank you for your kind words, Georgette. It's been our pleasure having you with our State Farm agency. We look forward to supporting you with your insurance needs for many more years to come!"
Joy Sobel
February 19, 2025
"I have had a great experience thus far with Cynthia and State Farm. We recently added home insurance to our existing auto insurance plan and she was extremely helpful throughout the process. I can always rely on her for clear, efficient communication. I ask a lot of questions and she has been great at finding answers to all of them!"
"Thank you for this wonderful review, Joy. Getting your home insurance setup while buying a new home can be tricky. I'm glad I was able to help you navigate the process!"