State Farm® Insurance Agent Cynthia Michitsch
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bala Perumbala
November 12, 2024
5
out of
5
rating by Bala Perumbala
"Carol Lavery was exceptionally good with her assistance, and the follow on support. Definitely will call her, when I move towards Purcellville."
We responded:
"Thank you, Bala! Happy that Carol was able to help you get set up. We are here for you when it's time to get all of your insurance needs set in Purcellville!"
Anthony Gilbert
November 3, 2024
5
out of
5
rating by Anthony Gilbert
"Excelent service with high professionalism. I was provided with alternative quotes with suggestions and full explanation to choose from. Enjoyed customer care and attention to details."
We responded:
"Thank you, Tony! We so appreciate your business and am happy to provide you with the best insurance for your needs."
Robert Meinhold
October 28, 2024
5
out of
5
rating by Robert Meinhold
"Great customer service!!"
We responded:
"Thank you for this 5 star review, Bob. So happy we could support you with your move to Virginia!"
Abdelaziz Benighmour
October 18, 2024
5
out of
5
rating by Abdelaziz Benighmour
"Good company great customer service and competitive pricing. Nice agents especially Miss Carol She helped me find what i need with all patience and efficiency Thank you Carol looking forward to work together"
We responded:
"Thank you for this wonderful review, Abdelaziz! Patience and efficiency are Carol's middle names! :) We appreciate your kind words and likewise look forward to working with you for many years to come."
Vivek Upadhyaya
October 8, 2024
5
out of
5
rating by Vivek Upadhyaya
"Great team and prompt responses. Both Cynthia and Kelly were great and followed up promptly and often as needed. I would whole heartedly recommend this team."
We responded:
"Thank you, Vivek! We are very pleased that we could both support you in getting all of your insurance needs covered."
Elmira Ismailova
October 3, 2024
5
out of
5
rating by Elmira Ismailova
"My agent Carol gave me the best quote on our two properties and cars. She is very helpful and professional. Thank you!"
We responded:
"Thank you, Elmira for this wonderful review! Whether its home, rental or auto insurance - we've got you covered. So happy Carol was able to help you!!"
Bill Naldrett
October 2, 2024
5
out of
5
rating by Bill Naldrett
"Just changed my insurance from USAA to State Farm and I had the very pleasure of dealing with Ms. Kelly Rajca. She was very helpful in listening to what I had to say and my needs. If I could I'd give her a 10 star rating. Job well done Ms. Rajca!!"
We responded:
"Thank you for this 10 star review, Bill!! I'm glad Kelly was able to take care of all of your insurance needs. We are happy to have you join us at State Farm!"
Nithin Vijayakumar
October 1, 2024
5
out of
5
rating by Nithin Vijayakumar
"I worked with Cynthia to sort out my insurance, and I couldn’t be happier. She really listened to what I needed and explained everything clearly without any of the usual confusion. What stood out was how responsive and patient she was, always quick to answer my questions. Very seamless with no hassles or delay - would recommend again!"
We responded:
"Thank you for this very thoughtful review, Nithin. It's been my pleasure to help you get set up with your new insurance policies. Looking forward to working together for many years to come!"
Madison Nguyen
September 29, 2024
5
out of
5
rating by Madison Nguyen
"Kelly was amazing to work with, very professional and knowledgeable. Thank you so much Kelly!"
We responded:
"Thank you, Madison! Kelly knows her stuff and it shows in her work. She's always ready to help folks get the insurance they need."
Michael Schultz
September 27, 2024
5
out of
5
rating by Michael Schultz
"Carol, my State Farm Agent has always been prompt in returning my text queries!!"
We responded:
"Thank you for this review, Michael! We always strive to be respectful of everyone's time. So glad you have experienced this with Carol!"
Dustin McKenzie
August 27, 2024
5
out of
5
rating by Dustin McKenzie
"These people are amazing! Everything time I’ve needed something they’ve been right there and even have gone out of their way when I forgot this or that… I’m sticking with them as long as I’m a driver and this specific office is open! Thank you guys!!"
We responded:
"You're welcome, Dustin! Thank you for this sweet review. We are happy to help you any time!"
Chris Conrad
August 26, 2024
5
out of
5
rating by Chris Conrad
"Simply amazing. Great staff. Started a quote policy with one agent and easily finished with another. No delays, answered any questions I had, and got me the info I needed to get my insurance needs met. Recommend to all. Great teamwork. Thank you so much"
We responded:
"Thank you for this wonderful review, Chris! We are a small, but mighty, team and are happy to help you with all of your insurance needs. So glad we are able to support you!"
Frederik Beltoja
August 12, 2024
5
out of
5
rating by Frederik Beltoja
"Cynthia and her team are customer service oriented and always there, everyday ready to help and give the best solutions when needed. Thank you Cynthia."
We responded:
"Thank you for this review, Frederik. It has been our pleasure to help support you and your family with your insurance needs!"
Tina Foreman
July 30, 2024
5
out of
5
rating by Tina Foreman
"Cynthia and Kelly were awesome at getting us started with our new policy. The process was seamless and the walked us through every step. They even took the time to call us back amd let us know that our payments would be lower. I really appreciated the personal touch they gave us."
We responded:
"Thank you for this wonderful review, Tina. We appreciate you trusting us with your auto insurance and are so glad we were able to get you great rates!!"
Rachel Lowery
July 29, 2024
5
out of
5
rating by Rachel Lowery
"I've had nothing but an amazing experience with state farm and my agents! They are always there to answer my questions at a drop of a hat. Emails answered in 5mins. I couldn't ask for a better car insurance! Thank you so much for your amazing work!"
We responded:
"Hi Rachel, thank you for the five review! I'm so happy to hear that you've had such a great experience with us. We appreciate your business and look forward to working with you for many more years to come!"
jose luis
June 20, 2024
5
out of
5
rating by jose luis
"Yes, they sell good material."
We responded:
"Thank you, Jose Luis, for your 5-star review! We enjoy working with you and greatly appreciate your business."
Tina Lacock
June 12, 2024
5
out of
5
rating by Tina Lacock
"Carol was incredibly helpful! She made insuring my new car so easy and went out of her way to make sure I was set with everything I needed to register my car in Virginia as well as communicating with my previous provider to make sure everything had been cancelled/transferred properly. She was so friendly and warm and made my experience truly seamless. Highly recommend."
We responded:
"Tina, I'm glad you had a seamless experience insuring your new car with Carol! She brings such an incredible energy to our team and is always going out of her way to assist our customers! If there is anything additional that you need, or have any additional questions about auto insurance, please let us know. "
Behazin Ghavimi
June 12, 2024
5
out of
5
rating by Behazin Ghavimi
"Thank you very much for all support."
We responded:
"Behazin, we really appreciate you taking the time to leave your positive feedback. Our team is always happy to assist and are looking forward to assisting you again. Thank you for choosing us for your insurance needs! "
son nguyen
May 31, 2024
5
out of
5
rating by son nguyen
"Thank you kelly"
We responded:
"I'm glad Kelly could assist you! We are very lucky to have her supporting our team! We appreciate your positive feedback and are here for all your insurance needs. Thank you for choosing our office! "
Dana Jackson
May 30, 2024
5
out of
5
rating by Dana Jackson
"Best insurance company ever Mrs.Carol is the BEST Thank You !!!"
We responded:
"Thank you, Dana. We so appreciate your comments and are very proud to provide you with the best auto insurance there is!!"
Nicole Watkins
May 25, 2024
5
out of
5
rating by Nicole Watkins
"Cynthia is a very knowledgeable and helpful agent. She was able to guide me on multiple different things and help me find the best fit."
We responded:
"Nicole, thank you for this wonderful review. it has been a pleasure to assist you with your insurance needs! "
Sophia Nguyen
April 19, 2024
5
out of
5
rating by Sophia Nguyen
"I had a great experience working with Cynthia. She is responsive to customer's inquiries."
We responded:
"Thank you, Sophia. It has been my pleasure to support you with your new Homeowner's Insurance. I look forward to working with you for many more years to come!"
Margy Hofsass
April 11, 2024
5
out of
5
rating by Margy Hofsass
"Kelly at State Farm was instrumental in helping us find the best deal for our cars and home insurance. Thank you Kelly!"
We responded:
"Margy, your review means a lot to us! It's rewarding to know that Kelly has been fantastic in guiding you through the process of finding the perfect insurance for your cars and home. Thank you for trusting us with your insurance needs, and know that we're always here to help whenever you need assistance!"
Yiu Sui Chung
March 27, 2024
5
out of
5
rating by Yiu Sui Chung
"Very patient and friendly! Applied all discount for me."
We responded:
"Thank you for your positive feedback, Yiu! We are delighted to hear that you found our team patient and friendly, and that we were able to apply all available discounts for you. "
Tracey Tran
March 26, 2024
5
out of
5
rating by Tracey Tran
"I worked with Kelly to get renters insurance and she was amazing! She was very nice and made sure I understood everything before it was finalized. I would definitely recommend her to my friends and family."
We responded:
"Tracey, thank you for sharing your positive experience working with Kelly for your renters insurance. We are thrilled to hear that she provided excellent service and ensured you understood everything clearly. Your recommendation means a lot to us, and we appreciate your trust in our team. We look forward to assisting you and your loved ones with any insurance needs in the future. "