State Farm® Insurance Agent Cynthia Michitsch
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dustin McKenzie
August 27, 2024
5
out of
5
rating by Dustin McKenzie
"These people are amazing! Everything time I’ve needed something they’ve been right there and even have gone out of their way when I forgot this or that… I’m sticking with them as long as I’m a driver and this specific office is open! Thank you guys!!"
We responded:
"You're welcome, Dustin! Thank you for this sweet review. We are happy to help you any time!"
Chris Conrad
August 26, 2024
5
out of
5
rating by Chris Conrad
"Simply amazing. Great staff. Started a quote policy with one agent and easily finished with another. No delays, answered any questions I had, and got me the info I needed to get my insurance needs met. Recommend to all. Great teamwork. Thank you so much"
We responded:
"Thank you for this wonderful review, Chris! We are a small, but mighty, team and are happy to help you with all of your insurance needs. So glad we are able to support you!"
Frederik Beltoja
August 12, 2024
5
out of
5
rating by Frederik Beltoja
"Cynthia and her team are customer service oriented and always there, everyday ready to help and give the best solutions when needed. Thank you Cynthia."
We responded:
"Thank you for this review, Frederik. It has been our pleasure to help support you and your family with your insurance needs!"
Tina Foreman
July 30, 2024
5
out of
5
rating by Tina Foreman
"Cynthia and Kelly were awesome at getting us started with our new policy. The process was seamless and the walked us through every step. They even took the time to call us back amd let us know that our payments would be lower. I really appreciated the personal touch they gave us."
We responded:
"Thank you for this wonderful review, Tina. We appreciate you trusting us with your auto insurance and are so glad we were able to get you great rates!!"
Rachel Lowery
July 29, 2024
5
out of
5
rating by Rachel Lowery
"I've had nothing but an amazing experience with state farm and my agents! They are always there to answer my questions at a drop of a hat. Emails answered in 5mins. I couldn't ask for a better car insurance! Thank you so much for your amazing work!"
We responded:
"Hi Rachel, thank you for the five review! I'm so happy to hear that you've had such a great experience with us. We appreciate your business and look forward to working with you for many more years to come!"
jose luis
June 20, 2024
5
out of
5
rating by jose luis
"Yes, they sell good material."
We responded:
"Thank you, Jose Luis, for your 5-star review! We enjoy working with you and greatly appreciate your business."
Tina Lacock
June 12, 2024
5
out of
5
rating by Tina Lacock
"Carol was incredibly helpful! She made insuring my new car so easy and went out of her way to make sure I was set with everything I needed to register my car in Virginia as well as communicating with my previous provider to make sure everything had been cancelled/transferred properly. She was so friendly and warm and made my experience truly seamless. Highly recommend."
We responded:
"Tina, I'm glad you had a seamless experience insuring your new car with Carol! She brings such an incredible energy to our team and is always going out of her way to assist our customers! If there is anything additional that you need, or have any additional questions about auto insurance, please let us know. "
Behazin Ghavimi
June 12, 2024
5
out of
5
rating by Behazin Ghavimi
"Thank you very much for all support."
We responded:
"Behazin, we really appreciate you taking the time to leave your positive feedback. Our team is always happy to assist and are looking forward to assisting you again. Thank you for choosing us for your insurance needs! "
son nguyen
May 31, 2024
5
out of
5
rating by son nguyen
"Thank you kelly"
We responded:
"I'm glad Kelly could assist you! We are very lucky to have her supporting our team! We appreciate your positive feedback and are here for all your insurance needs. Thank you for choosing our office! "
Dana Jackson
May 30, 2024
5
out of
5
rating by Dana Jackson
"Best insurance company ever Mrs.Carol is the BEST Thank You !!!"
We responded:
"Thank you, Dana. We so appreciate your comments and are very proud to provide you with the best auto insurance there is!!"
Nicole Watkins
May 25, 2024
5
out of
5
rating by Nicole Watkins
"Cynthia is a very knowledgeable and helpful agent. She was able to guide me on multiple different things and help me find the best fit."
We responded:
"Nicole, thank you for this wonderful review. it has been a pleasure to assist you with your insurance needs! "
Sophia Nguyen
April 19, 2024
5
out of
5
rating by Sophia Nguyen
"I had a great experience working with Cynthia. She is responsive to customer's inquiries."
We responded:
"Thank you, Sophia. It has been my pleasure to support you with your new Homeowner's Insurance. I look forward to working with you for many more years to come!"
Margy Hofsass
April 11, 2024
5
out of
5
rating by Margy Hofsass
"Kelly at State Farm was instrumental in helping us find the best deal for our cars and home insurance. Thank you Kelly!"
We responded:
"Margy, your review means a lot to us! It's rewarding to know that Kelly has been fantastic in guiding you through the process of finding the perfect insurance for your cars and home. Thank you for trusting us with your insurance needs, and know that we're always here to help whenever you need assistance!"
Yiu Sui Chung
March 27, 2024
5
out of
5
rating by Yiu Sui Chung
"Very patient and friendly! Applied all discount for me."
We responded:
"Thank you for your positive feedback, Yiu! We are delighted to hear that you found our team patient and friendly, and that we were able to apply all available discounts for you. "
Tracey Tran
March 26, 2024
5
out of
5
rating by Tracey Tran
"I worked with Kelly to get renters insurance and she was amazing! She was very nice and made sure I understood everything before it was finalized. I would definitely recommend her to my friends and family."
We responded:
"Tracey, thank you for sharing your positive experience working with Kelly for your renters insurance. We are thrilled to hear that she provided excellent service and ensured you understood everything clearly. Your recommendation means a lot to us, and we appreciate your trust in our team. We look forward to assisting you and your loved ones with any insurance needs in the future. "
Tracey Corrigan
March 19, 2024
5
out of
5
rating by Tracey Corrigan
"Thank you State Farm. Carol and Cynthia are great to work with and made the change easy for me. I would highly recommend this team!!"
We responded:
"Tracey, we are thrilled to hear that your experience was a great one! Thank you for recommending our team. We appreciate your kind words and look forward to continuing to provide excellent service to you!"
Yuderka Garcia
March 2, 2024
5
out of
5
rating by Yuderka Garcia
"I worked with Jennifer and she was very helpful/patient especially because I don’t understand so much about insurance. She made it easy to understand and answered all my questions without issues. Jennifer was fast, friendly, and helpful!"
We responded:
"Yuderka, thank you so much for your kind words and glowing review of Jennifer and our State Farm office. We are thrilled to hear that you had such a positive experience and that Jennifer was able to meet and exceed your expectations."
Doug Rember
February 28, 2024
5
out of
5
rating by Doug Rember
"We recently decided to switch providers after many years with our prior insurance company. We kicked the tires around the typical major players but decided to give State Farm a shot at our business. I couldn’t be happier with the OUTSTANDING support we received from Cynthia and her team (thanks Carol!!) during our conversion to SF. We have multiple policies across a number of asset classes, they handled everything like true professionals. Would give them 6 stars if I could!"
We responded:
"Thank you, Doug, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
Jim Euler
February 22, 2024
4
out of
5
rating by Jim Euler
"Customer service in my first 6 months has been very good.. very satisfied"
We responded:
"Thank you for this wonderful review, Jim! We appreciate you making the switch to us and State Farm."
Jessica Primanzon
February 22, 2024
5
out of
5
rating by Jessica Primanzon
"I’ve worked with Cynthia Michitsch, Carol Amie Lavery and the Marathon Insurance Services Team for about two years, and have been with State Farm for over 30 years. When choosing an insurance provider, I look for two things, are they a solid insurance company who will cover my needs in an emergency and are the people easy and good to work with. When a need for insurance crops up – it’s usually during a stressful time, and being able to work with nice folks who are helpful and responsive makes a bad situation much better. Marathon solves both of these needs really well. If you are looking for new insurance or looking to switch agencies, I would give them a call to meet the team and hear about their services."
We responded:
"Thank you for these kind words, Jessica. It's been a pleasure having you with us and our State Farm family! "
Rudy Gonzalez
February 14, 2024
5
out of
5
rating by Rudy Gonzalez
"Muy buenos agentes amables y respetuosos."
We responded:
"Rudy, gracias por la reseña excepcional! Disfrutamos mucho trabajar con usted y apreciamos su preferencia"
Duy Dang Gmail
January 22, 2024
5
out of
5
rating by Duy Dang Gmail
"I have recently worked with Carol Lavery. She has been very helpful in providing me a plan that most suits my requirements and also ready to give further assistance when I need. I really enjoy working with her."
We responded:
"Thank you so much for your kind words! We're delighted to hear that you've had a positive experience working with Carol Lavery. We truly value your satisfaction, and she is always here to assist you further. We value you for letting us be your good neighbor!"
A. ABOUZEID
January 5, 2024
5
out of
5
rating by A. ABOUZEID
"Good company and you can get fair prices for You if you want a good deal"
We responded:
"Thank you! We appreciate you taking the time to leave a positive review. Please don't hesitate to reach out if you need anything."
Claudio Aguilera
January 3, 2024
5
out of
5
rating by Claudio Aguilera
"Ms Jennifer is awesome"
We responded:
"Claudio, thank you! We appreciate you taking the time to leave a shout out for Jennifer. Please don't hesitate to reach out if you need anything."
Nancy Dominguez
December 1, 2023
5
out of
5
rating by Nancy Dominguez
"Jennifer es una muchacha muy atenta muy educada estoy satisfecha como ella ha hecho su trabajo"
We responded:
"¡Gracias por su reseña excepcional, Nancy! Jennifer es una parte importante de nuestro equipo y nos complace saber que ella pudo ayudarle con sus necesidades de seguro."