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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tracey Alexandrou

December 31, 2025

5  out of  5
rating by Tracey Alexandrou
"I have had the best experience with Cynthia! Prior to switching to Cynthia's agency, my insurance agent was a family member. When he retired, I was nervous to find a new agent because I was used to a "family level" of service. My level of customer care has not changed - and maybe is even better! Cynthia periodically reviews my policies and makes recommendations on ways to save money and better protect my family. I highly recommend Cynthia's agency - they are absolutely the best!"
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Elmer Erazo

December 23, 2025

5  out of  5
rating by Elmer Erazo
"I can’t say enough great things about State Farm Insurance. From the very first interaction, their team has been professional, knowledgeable, and genuinely caring. They take the time to explain coverage clearly, answer every question patiently, and make sure you feel confident and protected—not rushed or confused. What really sets State Farm apart is their reliability and customer service. When you need them most, they’re responsive, efficient, and supportive. Carol is a great insurance agent and she takes pride in what she does! 👏👏!!! It truly feels like they have your best interests at heart, which brings real peace of mind.😊 If you’re looking for an insurance company that combines trust, quality coverage, and outstanding service, State Farm is the clear winner. Highly recommended!🚗🚗"
We responded:
"Elmer, thank you so much for your very kind and thoughtful review! We do take everyone's best interests to heart. I appreciate you recognizing this and Carol for the pride she takes in protecting our community."
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Mariah

December 22, 2025

5  out of  5
rating by Mariah
"I enjoy working with Cynthia along with Kelly. Any questions I had Kelly is always there to answer and always follows up with me. They are honest and trust worthy and will continue to do business with them!"
We responded:
"Thank you for this wonderful review, Mariah. It's been our pleasure supporting you with your insurance these last couple of years. We look forward to many more years to come!"
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D. Jones

December 21, 2025

5  out of  5
rating by D. Jones
"Such an easy and stress free experience getting renters insurance for my son. Carol checked in after everything was done to ensure my son’s move went ok. Nice to have a friendly company to work with."
We responded:
"Thank you for this review, Deidre. So happy Carol was able to take care of the renter's insurance so that you all could focus on the move."
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David Smith

December 15, 2025

5  out of  5
rating by David Smith
"I have been with State Farm for decades. I have lived in different states and worked with different agents. I am really grateful to have found Cynthia Michitsch. She is everything I want in an insurance agent. She genuinely cares about my insurance needs and life circumstances. She responds promptly to any request I make. She is a wealth of information sharing different options State Farm provides for me. She is unfailingly courteous, clear, and helpful. I highly recommend her."
We responded:
"Thank you, David. Your kind words and support mean alot! I'm very grateful that you decided to come to our agency."
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Jennifer Martinez

December 13, 2025

5  out of  5
rating by Jennifer Martinez
"Made the best decision switching from Allstate to State Farm. Cynthia is very professional and very helpful. I am glad my father recommended her."
We responded:
"Thank you, Jennifer. I appreciate your feedback and am so glad your Dad recommended we connect, as well! "
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Apparao Yerra

December 12, 2025

5  out of  5
rating by Apparao Yerra
"Ms. Michitsch provided Outstanding service from start to finish. She was honest, detail-oriented, and genuinely cared about protecting my home and auto. I felt confident and well-informed every step of the way. Highly trustworthy and professional."
We responded:
"Thank you for this very kind review, Apparao. It has been my pleasure to work with you and getting your home/auto well protected. "
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Connie Dovel

November 29, 2025

5  out of  5
rating by Connie Dovel
"We have had a great experience with out agent Carol. She is very clear and communicative and makes everything easy to understand."
We responded:
"Thank you Connie for this wonderful review! Carol is great at explaining coverage so that folks can understand their policies. I appreciate you sharing this with everyone."
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kamrie smith

November 21, 2025

5  out of  5
rating by kamrie smith
"I almost have to write this review because of how outstanding Kelly was. She literally went above and beyond for me to get me insured. I was amazed how she was able to help me get everything in good standing. Would 10/10 recommend"
We responded:
"Thank you Kamrie, for this 10 out of 10 review! Kelly does go above and beyond in ensuring our folks are covered and getting the best insurance possible. We appreciate you taking the time to share your experience here."
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Koushik Reddy Rokkam

November 11, 2025

5  out of  5
rating by Koushik Reddy Rokkam
"I had this for couple of years now for all my 3 vehicles and it is going good. They are friendly and respond promptly. Would definitely recommend them."
We responded:
"Thank you Koushik, for this wonderful review! "
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mike jones

November 7, 2025

5  out of  5
rating by mike jones
"Highly recommend. Cynthia is very kind and was a great person to deal with. Having a personal touch made for a stress free transaction."
We responded:
"Thank you, Mike! It's been my pleasure getting to know you and helping you get set up with new home/auto insurance."
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Keri Shannon

October 29, 2025

5  out of  5
rating by Keri Shannon
"Kelly Rajca is always quick to respond and share her expertise. Thank you Kelly!"
We responded:
"Thank you for this five star review, Keri! "
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Carol Curtis

October 24, 2025

5  out of  5
rating by Carol Curtis
"Very helpful and courteous!"
We responded:
"Carol, thank you for your kind words and five star review!"
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Chong Land

October 12, 2025

5  out of  5
rating by Chong Land
"Cynthia is an excellent agent we transfered here from the west coast and she met our needs and was guick to respond to all our questions. The great thing about her is she answers her own phone. We can always depend on her help and advice."
We responded:
"Thank you for these kind words, Chong. It has been wonderful getting to know you and your family! We look to answer our phone by so many rings, so glad I was the one who answered the day you called!"
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carolina cortez

October 11, 2025

5  out of  5
rating by carolina cortez
"Excelente servicio y barato puede pagar un tienen una buena cobertura y opciónes 🙏🏿🙏🏿🙏🏿bendiciones y gracias"
We responded:
"Carolina, muchisimas gracias por tus palabras! Nos alegra un monton saber que te gusta nuestro servicio, la cobertura y las opciones que ofrecemos. Bendiciones para ti tambien y aqui estamos para lo que necesites."
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John Youngblood

October 10, 2025

5  out of  5
rating by John Youngblood
"Delighted to give 5-Stars to Cynthia and her State Farm office in Villages at Leesburg. She guided me on the proper coverages I needed at a very affordable price and is a value-oriented professional. I highly recommend!"
We responded:
"Thank you for this five star review, John! So glad we were able to get everything together for you here in Leesburg. "
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Eleanor Howell

October 10, 2025

5  out of  5
rating by Eleanor Howell
"I found Cynthia because of her great reviews. I was already with State farm and had been very happy with them. I especially like the discount for being a good driver. Cynthia has a very pleasant personality, is very calm. She answered my questions clearly. I enjoyed the time I spent with her."
We responded:
"Thank you, Eleanor. It has been my pleasure getting to know you! We are excited to have you here with us in VA :)"
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Leslie Goldberg

October 3, 2025

5  out of  5
rating by Leslie Goldberg
"Super reliable, always answers my questions, Always there for me when I need her. Responsive to my many questions I would definitely recommend!"
We responded:
"Thank you for these kind words, Leslie. It's been our pleasure having you with us for these last few years!! Looking forward to many more years to come!"
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Peter Radulovic

September 30, 2025

5  out of  5
rating by Peter Radulovic
"Thank you Kelly for being patient with me and answering all my questions"
We responded:
"Thank you for the five star review, Peter. So glad Kelly was able to answer all of your questions!"
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Yessica Siguenza

September 20, 2025

5  out of  5
rating by Yessica Siguenza
"I was a bit skeptical at first because I had heard State Farm has high rates, but my sister recommended Cynthia to me and she has been so helpful! She has gone above and beyond to clear up my questions and concerns. She is always kind, respectful and attentive to your needs. Cynthia has helped me with my daughters insurance as well to find the best options for us. I strongly recommend Cynthia to anybody because I am certain she is amazing at helping with whatever one needs!"
We responded:
"Thank you Yessica, for this very kind review! I'm so happy we have been able to help you with your insurance needs - as well as your daughter's :) "
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Cara O'Connor

September 19, 2025

1  out of  5
rating by Cara O'Connor
"Extremely rude and unprofessional to my family member. Find a different and more knowledgeable agent!"
We responded:
"Cara, thank you for this feedback. I'd love to have the opportunity to hear more about this situation from either you or your relative. Please call me at 571-252-5841 to discuss what happened."
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VA popular

September 15, 2025

5  out of  5
rating by VA popular
"I have auto insurance throught Cynthia Michetsch with Statefarm, and recently I moved out to my new apartment. I needed renters insurance for my new place, so a couple weeks prior to my move in I reached out to get renters insurance. Carol, helped me out. He also made sure to follow-up with me on con firming my move in date so he can get my insurance effective at the right time. I appreciate you folks for being helpful, responsive, and making sure to reach out to your customers in case of any help they may need."
We responded:
"Thank you for this five star review. I'm so happy Carol was able to get you all set with your new renters insurance!"
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Jin-Feng Wang

September 14, 2025

5  out of  5
rating by Jin-Feng Wang
"Cynthia and her team are highly responsive and approachable. They provide clear, accurate explanations and send timely, friendly reminders. An outstanding agent to work with."
We responded:
"I appreciate your comments, Jin. We work hard to help make insurance easy for our customers. Thank you for recognizing our efforts!"
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Victor Piffaut

September 13, 2025

5  out of  5
rating by Victor Piffaut
"State Farm provided me with the best prices and personalized service."
We responded:
"Thank you, Victor! Insurance is personal. We are so happy that we were able to get everything set for you at great rates!"
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B N

September 12, 2025

5  out of  5
rating by B N
"I've been a client of Cynthia for over a year now and her and her team have always been very professional, helpful, and able to answer all my questions. No one likes to deal with insurance but Cynthia has always made the experience smooth and seamless. I definitely would recommend her to anyone in the NOVA area looking for insurance!"
We responded:
"Thank you for this wonderful review Hung. I'm so glad we have been able to make the insurance process seamless for you! "