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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Glen Long

March 4, 2026

5  out of  5
rating by Glen Long
"Great, in--person service from Carol and good follow up."
We responded:
"Thank you, Glen. Carol is very thorough and service oriented. We appreciate your five star review!"
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Hisham Mirza

March 3, 2026

5  out of  5
rating by Hisham Mirza
"Great experience working with Carol to help us set up our new home and auto insurance. Moving to a new place in Leesburg was stressful, but having local support of people who know and live in the area is a huge benefit! Carol didn't try to over sell us anything, and provided insights into the area that helped us get the right coverage we needed based on our situation. The pratical advice helped us reduce our car insurance by 18% after the first 6 months moving to Statefarm through the Drive Safe & Safe program. Highly recommend working with Carol and their team, if you're quality support, great insurance coverage, and at an affordable prices!"
We responded:
"Hisham, thank you for this wonderful review! I'm so glad Carol could provide such great support for you with your move to Leesburg. We've been here several years and are happy to share our knowledge where we can. Thanks too for the shout out for Drive Safe and Save - its such a nice way to reduce your premium. So great to hear you've been able to do just that!!"
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De Michael

February 24, 2026

5  out of  5
rating by De Michael
"Cynthia is very professional, respectful and does excellent customer service as well!!!"
We responded:
"Thank you, Dereje. It's been my pleasure supporting you and your family these last few years with your insurance needs. Looking forward to many more years to come!"
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Darlene Brown

February 20, 2026

4  out of  5
rating by Darlene Brown
"A new customer to State Farm and worked with Kelly Rajca who was so professional and thorough in assisting me with my new auto and rental policy. Excited to be a State Farm customer."
We responded:
"We are excited to have you, Darlene! Thank you for this kind review. So glad Kelly could get you well set with your new auto and renters insurance."
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John Tran

February 16, 2026

5  out of  5
rating by John Tran
"Thanks Kelly for all the help"
We responded:
"Thank you for this review, John. "
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Scott Barnett

January 6, 2026

5  out of  5
rating by Scott Barnett
"Superior service! I highly recommend if you are contemplating changing providers to call this great team of folks first!"
We responded:
"Thank you, Scott. We appreciate your five star review!"
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Shahbaz Malik

January 5, 2026

5  out of  5
rating by Shahbaz Malik
"I had an amazing time working with Carol in regards to getting our condo insurance policy set up. She has great knowledge and will guide you and get all your questions and concerns answered. Amazing customer service as well and is very responsive. I will highly reconmend her."
We responded:
"Thank you for this five star review, Shahbaz! Carol is an expert in all types of home insurance. I'm so happy she was able to get you set with your new condo policy."
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Tracey Alexandrou

December 31, 2025

5  out of  5
rating by Tracey Alexandrou
"I have had the best experience with Cynthia! Prior to switching to Cynthia's agency, my insurance agent was a family member. When he retired, I was nervous to find a new agent because I was used to a "family level" of service. My level of customer care has not changed - and maybe is even better! Cynthia periodically reviews my policies and makes recommendations on ways to save money and better protect my family. I highly recommend Cynthia's agency - they are absolutely the best!"
We responded:
"Thank you, Tracey. It's been such a pleasure having you with our agency! I appreciate you trusting us after so many years with your family agent."
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Elmer Erazo

December 23, 2025

5  out of  5
rating by Elmer Erazo
"I can’t say enough great things about State Farm Insurance. From the very first interaction, their team has been professional, knowledgeable, and genuinely caring. They take the time to explain coverage clearly, answer every question patiently, and make sure you feel confident and protected—not rushed or confused. What really sets State Farm apart is their reliability and customer service. When you need them most, they’re responsive, efficient, and supportive. Carol is a great insurance agent and she takes pride in what she does! 👏👏!!! It truly feels like they have your best interests at heart, which brings real peace of mind.😊 If you’re looking for an insurance company that combines trust, quality coverage, and outstanding service, State Farm is the clear winner. Highly recommended!🚗🚗"
We responded:
"Elmer, thank you so much for your very kind and thoughtful review! We do take everyone's best interests to heart. I appreciate you recognizing this and Carol for the pride she takes in protecting our community."
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Mariah

December 22, 2025

5  out of  5
rating by Mariah
"I enjoy working with Cynthia along with Kelly. Any questions I had Kelly is always there to answer and always follows up with me. They are honest and trust worthy and will continue to do business with them!"
We responded:
"Thank you for this wonderful review, Mariah. It's been our pleasure supporting you with your insurance these last couple of years. We look forward to many more years to come!"
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D. Jones

December 21, 2025

5  out of  5
rating by D. Jones
"Such an easy and stress free experience getting renters insurance for my son. Carol checked in after everything was done to ensure my son’s move went ok. Nice to have a friendly company to work with."
We responded:
"Thank you for this review, Deidre. So happy Carol was able to take care of the renter's insurance so that you all could focus on the move."
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David Smith

December 15, 2025

5  out of  5
rating by David Smith
"I have been with State Farm for decades. I have lived in different states and worked with different agents. I am really grateful to have found Cynthia Michitsch. She is everything I want in an insurance agent. She genuinely cares about my insurance needs and life circumstances. She responds promptly to any request I make. She is a wealth of information sharing different options State Farm provides for me. She is unfailingly courteous, clear, and helpful. I highly recommend her."
We responded:
"Thank you, David. Your kind words and support mean alot! I'm very grateful that you decided to come to our agency."
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Jennifer Martinez

December 13, 2025

5  out of  5
rating by Jennifer Martinez
"Made the best decision switching from Allstate to State Farm. Cynthia is very professional and very helpful. I am glad my father recommended her."
We responded:
"Thank you, Jennifer. I appreciate your feedback and am so glad your Dad recommended we connect, as well! "
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Apparao Yerra

December 12, 2025

5  out of  5
rating by Apparao Yerra
"Ms. Michitsch provided Outstanding service from start to finish. She was honest, detail-oriented, and genuinely cared about protecting my home and auto. I felt confident and well-informed every step of the way. Highly trustworthy and professional."
We responded:
"Thank you for this very kind review, Apparao. It has been my pleasure to work with you and getting your home/auto well protected. "
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Connie Dovel

November 29, 2025

5  out of  5
rating by Connie Dovel
"We have had a great experience with out agent Carol. She is very clear and communicative and makes everything easy to understand."
We responded:
"Thank you Connie for this wonderful review! Carol is great at explaining coverage so that folks can understand their policies. I appreciate you sharing this with everyone."
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kamrie smith

November 21, 2025

5  out of  5
rating by kamrie smith
"I almost have to write this review because of how outstanding Kelly was. She literally went above and beyond for me to get me insured. I was amazed how she was able to help me get everything in good standing. Would 10/10 recommend"
We responded:
"Thank you Kamrie, for this 10 out of 10 review! Kelly does go above and beyond in ensuring our folks are covered and getting the best insurance possible. We appreciate you taking the time to share your experience here."
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Koushik Reddy Rokkam

November 11, 2025

5  out of  5
rating by Koushik Reddy Rokkam
"I had this for couple of years now for all my 3 vehicles and it is going good. They are friendly and respond promptly. Would definitely recommend them."
We responded:
"Thank you Koushik, for this wonderful review! "
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mike jones

November 7, 2025

5  out of  5
rating by mike jones
"Highly recommend. Cynthia is very kind and was a great person to deal with. Having a personal touch made for a stress free transaction."
We responded:
"Thank you, Mike! It's been my pleasure getting to know you and helping you get set up with new home/auto insurance."
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Keri Shannon

October 29, 2025

5  out of  5
rating by Keri Shannon
"Kelly Rajca is always quick to respond and share her expertise. Thank you Kelly!"
We responded:
"Thank you for this five star review, Keri! "
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Carol Curtis

October 24, 2025

5  out of  5
rating by Carol Curtis
"Very helpful and courteous!"
We responded:
"Carol, thank you for your kind words and five star review!"
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Chong Land

October 12, 2025

5  out of  5
rating by Chong Land
"Cynthia is an excellent agent we transfered here from the west coast and she met our needs and was guick to respond to all our questions. The great thing about her is she answers her own phone. We can always depend on her help and advice."
We responded:
"Thank you for these kind words, Chong. It has been wonderful getting to know you and your family! We look to answer our phone by so many rings, so glad I was the one who answered the day you called!"
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carolina cortez

October 11, 2025

5  out of  5
rating by carolina cortez
"Excelente servicio y barato puede pagar un tienen una buena cobertura y opciónes 🙏🏿🙏🏿🙏🏿bendiciones y gracias"
We responded:
"Carolina, muchisimas gracias por tus palabras! Nos alegra un monton saber que te gusta nuestro servicio, la cobertura y las opciones que ofrecemos. Bendiciones para ti tambien y aqui estamos para lo que necesites."
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John Youngblood

October 10, 2025

5  out of  5
rating by John Youngblood
"Delighted to give 5-Stars to Cynthia and her State Farm office in Villages at Leesburg. She guided me on the proper coverages I needed at a very affordable price and is a value-oriented professional. I highly recommend!"
We responded:
"Thank you for this five star review, John! So glad we were able to get everything together for you here in Leesburg. "
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Eleanor Howell

October 10, 2025

5  out of  5
rating by Eleanor Howell
"I found Cynthia because of her great reviews. I was already with State farm and had been very happy with them. I especially like the discount for being a good driver. Cynthia has a very pleasant personality, is very calm. She answered my questions clearly. I enjoyed the time I spent with her."
We responded:
"Thank you, Eleanor. It has been my pleasure getting to know you! We are excited to have you here with us in VA :)"
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Leslie Goldberg

October 3, 2025

5  out of  5
rating by Leslie Goldberg
"Super reliable, always answers my questions, Always there for me when I need her. Responsive to my many questions I would definitely recommend!"
We responded:
"Thank you for these kind words, Leslie. It's been our pleasure having you with us for these last few years!! Looking forward to many more years to come!"